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Do NOT put chat rules macros in the room. If you need to remind guests about the rules or if someone asks, use the following: Chat guidelines: http://groups.msn.com/conduct . Hosts should read and thoroughly understand these guidelines.
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Do not number your warnings (i.e. this is warning number one).
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No one is to call another person racist name. This will not be tolerated and users should be kicked right away and warned if they return.
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MSN chat rooms are open to ages 18 and above. If a chatter states they are under the age of 18 or their profile shows their age as 17 or younger, the chatter should be kicked and banned for 24 hours with the message of: Underage chatter!
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Women4Women rooms are for females ONLY! Males entering should be politely asked to leave ONCE. If they do not leave, kick and ban for 24 hours.
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Men4Men rooms are for males ONLY! Females entering should be politely asked to leave ONCE. If they do not leave, kick and ban for 24 hours.
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If someone needs to be warned, your warnings to them should be in open chat, should always be polite and without any editorial comment.
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If someone enters an MSN chat room and tells another user he/she knows where they live and are going to go and get them, please kick the user right away. If they return, warn them threats are grounds for suspension of their account and/or being banned from this server.
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If anyone is in an MSN chat room threatening to do bodily harm to themselves, remember you are not trained in this area. Do not use whispers or go into a private room. Advise the chatter to immediately contact a local crisis line. If they continue, please report room and chatter nickname in the host room.
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Do NOT kick or warn for typing in all CAPS. Be aware, fonts are available that appear to be in all CAPS. This also applies for all fonts and font colors!
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URLs are not allowed in open chat. We have no way of knowing what type of site these URLs link to and advertising is not permitted. Warn for advertising twice before you kick.
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Kick comments should be selected from the prewritten ones available. If none of them are appropriate for the kick, then you may enter the reason. Do NOT make any comment or editorialize on the kick. Keep it professional at all times.
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If chatter(s) complain about someone bothering/harassing them in whisper, advise them to use the ignore function. Hosts cannot act on whispers. Hosts actions are limited to what is observed in open chat only.
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Polite warnings should *ALWAYS* be used. A kick without warning is ONLY acceptable when dealing with nicknames that will get chatters kicked, scrollers/flooders, underage chatters (VERIFIED), and racist comments.
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Chatters should not be asked to change their nickname unless it is clearly inappropriate. If the nickname is questionable, watch how they chat.
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When someone is causing problems...follow these guidelines: warn, kick, warn, kick, warn, ban.
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As always, it's a 15 minute ban. If the chatter returns and continues being a problem, warn again and then ban for 1 hour; next would be a 24 hour ban after one warning.
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The 24 hour ban is reserved for the worst offenders and zipped history should be posted to your thread with the banned chatter’s nickname added to the subject line.
