Hosts should only check a profile if they receive a complaint. Please do *NOT* actively search profiles.
If you see the MSN Age Verification Page/Warning Page when checking a profile, do **NOT** kick or ban the chatter.
Adult Content
If after a complaint you check a profile and it contains an adult picture or text, you should tell the chatter to change their profile rating to adult by editing their profile settings.
If they do NOT change the rating on their profile in a reasonable amount of time (10 minutes), these chatters should be reported following procedure under “Reporting” below. Include their profile URL, nickname, room, and DATE/TIME.
Kick the chatter from the room with a 15 minute ban. The reason should be: Profile to be rated Adult.
Porn Spammers with Age Verification/Warning Page
If you get a complaint about a profile, see the age verification/warning page, you may choose to go beyond that page. If you suspect this is a porn spammer, do NOT kick or ban. You may report the chatter following the procedure below. Put “Suspected Porn Spammer” in the subject line.
Note: If you agree to the age verification page, you will need to close that browser window before checking another profile, so if there is an age verification/warning page it will reappear.
Profile Criteria
This criterion applies for profiles rated “GENERAL”. Profiles rated “ADULT” are not subject to these restrictions.
Acceptable profiles:
* No adult photos in the profile
* No obscene text in the profile
* No direct links to adult material
* Adult material found only after clicking through an age verification gateway (no adult content on the gateway page itself nor on splash windows)
Unacceptable profiles:
* Adult photos in the profile
* Explicit adult text in the profile
* Direct links to adult content (no age verification)
* Links to age verification pages that also contain adult material
* Splash windows which display adult content when linking to third party sites
Inappropriate Profiles
If you get a complaint about chatter's profile content, check out the profile and if the content is in violation of MSN's Code of Conduct (pedophile, bestiality, drug use, illegal activities, etc.), please report the profile and kick the chatter from the room with a 24 hour ban. The reason should be: Inappropriate profile content – Violation of MSN Code of Conduct.
When you report an inappropriate profile, include the chatter's nickname and the MSN Profile URL following the procedure below.
Do not include any of the links on the profile; just the actual profile address.
REPORTING A PROFILE
When you go to check the profile:
* Copy/paste the PROFILE URL into the body of an email. (URL - address showing in your browser address window when viewing the profile – example below)
* Type in or copy/paste the chatter's nickname
* If you need to copy/paste the nickname because it contains special characters, highlight the chatter’s nickname, right click, and click on “Local Time”. This will put the chatter’s nickname on the chat screen so you can copy/paste it
* When reporting chatters who are removed because their profile settings need to be changed to ADULT, the email should also include the DATE/TIME and have “Re-rate profile” in the subject of the email
* When reporting chatters suspected of being porn spammers, include profile URL and nickname in the body of the email. Put “Suspected Porn Spammer” in the subject line
* Profile reports should be emailed to: Vickie5-msn@sc.rr.com
The information should be in the BODY of the email; NOT as an attachment.
MSN Public Profile URL is circled in red below:
MSN Warning/Age Verification Page below:
